What is Mobile Device Management ?
Mobile Device Management (MDM) software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. MDM functionality typically includes over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones and tablets, mobile printers, mobile POS devices, etc. This applies to both company-owned and employee-owned devices across the enterprise or mobile devices owned by consumers.

What is the need for Mobile Device Management ?
The moment management of the smartphones and tablets in the corporate environment comes in picture, the concern areas that immediately strike the Enterprise are:

  • Consistent security policies on all devices
  • Controlled usage of personal applications like Facebook and WhatsApp
  • Wipe out critical corporate data if the device is lost
  • How to track and manage the diversely distributed mobile workforce
  • Install and update applications remotely.

What is BYOD ?
BYOD stands for Bring Your Own Device. BYOD is a phrase that has become widely accepted to refer to employees who bring their own computing devices – such as Smartphones, PDAs and Tablets– to the workplace for use and connectivity on the corporate network .

What are the most important features of MDM ?
MDM enables organisations to track their assets using GPS; enforce usage policies; apply over-the-air software and application updates; support end-users with remote-controls; and secure data using functions such as 'power on password', application lockdown, and remote lock/ wipe.

What applications and services can the Enterprise restrict on mobile device of the employees ?

  • Time based access policy for personal apps like Facebook, Whatsapp etc.
  • Controls and Blocks Bluetooth, Camera,  Wi-Fi, and other  network security settings.
  • Blacklist/Whitelist Websites.

What does the Analytic feature of MDM include ?
By using the Analytic features in MDM suites, IT managers can  track device health by analyzing the usage pattern of employees like the websites browsed and applications installed.

What measures will you take when a device is lost or stolen ?
MDM helps you keep corporate data safe on the mobile device and take corrective actions in case it gets lost or stolen. It can:

  • Lock and wipe devices.
  • Restore devices to factory settings.
  • Wipe sensitive data from compromised devices.

Can features of mobile devices such as Camera, WiFi, Bluetooth be remotely disabled ?
Yes

Can MDM trace the lost or stolen devices ?
Yes. Using the GPS feature, MDM software can exactly locate the device and even wipe out the important corporate data on it.

What is Blacklisting an Application ?
Applications like Facebook which are generally used for personal reasons can be blocked through MDM to ensure that office time is judiciously used by the employees.

What happens to a password protected device after certain number of log in failures ?
MDM auto wipes the device after certain number of log in failures.

What happens if an unauthorized application is downloaded on a device ?
The IT administrator is notified as soon as an unauthorized application is downloaded on a device.

What is the USP of DeviceMax MDM ?
DeviceMax MDM works even when the mobile device is not connected to Internet.

What are the models on which DeviceMax MDM works ?
DeviceMax MDM can be a on-site solution where the hardware can be installed at the client's server or a cloud based solution where the hardware is on the Kochar cloud and minimal integration with the client's network is required.

Is DeviceMax MDM a managed service ?
It is a customized solution that can be either used as a licensed software or a managed service by the Enterprise. For managed service configurations, we can remotely support device diagnostics and even provide the end user service desk support for Enterprise.