Who Are We?

Devicemax’s Device Management Portfolio encompasses a range of solutions, including the automatic configuration of subscriber devices for telecom operators, remote SIM management through OTA (Over-the-Air) updates, network intelligence, and enterprise MDM.

These solutions play a crucial role in helping our clients effectively manage devices, leading to increased Data Average Revenue Per User (ARPU), control over operating costs, and improved customer experiences. Devicemax provides tailored solutions to various industries, such as Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), Internet Service Proiders (ISPs), as well as sectors like Logistics, Field Support, Retail, and more.

45+

Countries

40+

Clients

14+

Years of experience

Our Solutions

How Our Solutions Work?

Detect

Recognize devices on the network.

Configure

Configure devices for internet connectivity.

Heal

Empower customer with autonomous self care.

How Our Solutions Impact?

Higher

Reduce Cost To Serve

  • Reduce Average Handling Time (AHT)
  • Solutions that help customers self diagnose device issues and maximize device efficiency.
  • Improve First Call Resolution (FCR)
Higher

Higher Data ARPU

  • Provide a seamless onboarding Experience
  • Simplify support for connected consumers
  • VoLTE Support
Higher

Drive Digital Transformation

  • Remote assistance with Augmented Reality (AR)
  • Provide effective self service support
  • 5G & IoT Support
Higher

Increase Customer Self Service

  • Deploy telecom ready chatbot across self service channels
  • Solutions that help customers self diagnose device issues and maximize device efficiency.
  • Publish device and support guides across self service channels

How Our Solutions Impact?

Provide a seamless onboarding Experience

Simplify support for connected consumers

VoLTE Support

Reduce Average Handling Time (AHT)

Solutions that help customers self diagnose device issues and maximize device efficiency.

Improve First Call Resolution (FCR)

Remote assistance with Augmented Reality (AR)

Provide effective self service support

5G & IoT Support

Deploy telecom ready chatbot across self service channels

Solutions that help customers self diagnose device issues and maximize device efficiency.

Publish device and support guides across self service channels

Flexible Deployment Strategies

On Premise

Use your private cloud to deploy the platform which helps in easy configuration while total control of servers & policies on your end.

Cloud

Scalable & secure cloud deployment to get your solution deployed within a couple of days with regular updates of new features.

Hybrid Deployment

An algamated solution for your on premise and cloud service requirements on a unified platform.

Request a Demo

Explore the innovative solutions of device management Request a demo today!

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