Digitization is changing the world and making businesses easier, there are many businesses that cannot survive without field force teams.
However, this comes with its set of challenges. It is difficult to control your field force as you are not with them physically. How do you know what goes outside the four walls of the office? How to know if they are utilizing the time and resources in the most effective way possible? How do you co-ordinate and manage their working?
This necessitates the need for a field force management system, which can establish a real-time communication channel with your field force to monitor their activities. Our field force management is a multifaceted, integrated solution which helps you stay in the loop of activities.
DeviceMax helps to enhance the productivity of the field force. Our status bar control feature helps to block the use of the control bar so that unauthorized applications are not used. Further, this system comes with a custom browser that can be installed, via which the websites that are available to the end users can be restricted.
Our solution provides real time location of all the connected devices, along with indoor GPS tracking, which can be used to optimize the process by assigning and managing leads according the co-ordinates of your workforce. This allows them to cover more ground in a more organized and optimized manner, and can lead to better conversion rates.
Along with live location tracking capabilities, the solution is equipped with a geo-fencing feature that allows for defining a perimeter for the devices, and restrict the use of the devices outside a stipulated zone. Also, alerts can be sent to pre-defined email IDs if the user moves out of the defined parameter.
This feature calculates the location distance covered in a day by field agents. This can be used to compute and manage the costs incurred on the field. Further, it is equipped with remote troubleshooting and diagnostics feature that helps to reduce the support costs and increases device availability.
Secure your data better with our enhanced features. Remote partial wipe and full wipe helps to erase data in case the device is stolen or damaged. Remote lock feature allows you to lock your device remotely from web console. The container feature helps to secure your data one step further by keeping data hidden inside the device storage, and allowing only authenticated users to access the data.
Field force management is changing to involve more automation of real-time data with the help of IoT and wearable technology. Improve efficiency by creating a bridge between field and office by seamless integration that allows better sharing and absorption of information to drive your business better.