In case you’re dissatisfied with your DeviceMax product purchase, you may seek a refund by requesting a return within 2 days of purchase.
In order for us to process your return efficiently, please do the following:
- In order to initiate the return, please write to us at firstname.lastname@example.org call us at +91 9877098771 on or before the 2nd day after making the purchase, counting the purchase date as day zero.
- After the return request, please send us the following via courier:
- Original product packaging
- All contents of the product packaging
- Original purchase invoice
- All the items mentioned above should be sent to the following address within 10 days of the return request:
Attn. – Product returns
Kochar Infotech Limited
Amritsar – 143001
- Upon receiving the product, we’ll check it for completeness within 24 hrs
- If the returned package is found complete, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4 working days.
- You will be notified by e-mail and SMS about an approval or rejection of your refund request.
If you don’t receive your refund, please contact us at email@example.com or call us at +91 9877098771
The cost of shipping/courier, while returning your product, will be borne by you.
If you wish to exchange the product you’ve already purchased with another DeviceMax product, please purchase the new product and file a return request for the previously purchased product.
Because a return involves shipping, and is a time consuming process, we will not be able to charge differential pricing for exchanges.
Returns will be processed as per policy.