Automatic Device Management Solution
Automatically detect devices connecting to your network and deliver the right internet configuration settings in real time.
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Automatically detect devices connecting to your network and deliver the right internet configuration settings in real time.
Know more
Automatic device configuration plays a critical role in delivering a seamless mobile experience. A centralized device management platform enables operators to detect devices connecting to the network and automatically deliver the appropriate configuration settings for services such as mobile data, messaging, and network features. By identifying device capabilities and supported technologies, operators can ensure compatibility with network services while minimizing manual configuration and support requests.
Automatically detects a device’s make and model on the network by capturing the triplet data from the operator network via multiple interfaces. The solution supports integration across 2G, 3G, 4G, and 5G networks.
Once the device is identified, the system automatically provisions the correct APN and configuration settings. This ensures faster onboarding, enables immediate service usage, and delivers a seamless customer experience from the first connection.
For non-OTA-compatible devices, the platform provides end users with step-by-step setup guides for effortless self-configuration. Our custom-built device identification solution accurately detects the device model, enabling OTA settings delivery and ensuring reliable success
The Mobile SDK seamlessly integrates with telecom operators' self-care apps, enabling automatic APN setup that works both offline and online. This ensures faster onboarding, fewer support calls, and a superior digital customer experience.
The platform empowers customer support teams to initiate OTA configurations for compatible devices and send guided instructions for non-OTA devices, ensuring consistent and efficient device setup during customer interactions.
Flexible integration options to seamlessly connect with your existing network infrastructure
The network (MME/MSC/SGSN) automatically triggers IMEI check events to the Devicemax Device Management System when a device latches on to the network or its location changes.
HLR sends device notifications with IMEI, IMSI, and MSISDN details to Devicemax Automatic Device Detection (ADD) for seamless activation. We offer plug-and-play compatibility with leading HLR vendors
The STK-compliant applet detects the device's IMEI upon power-on. If the IMEI changes, it automatically sends an IMEI-IMSI-MSISDN triplet to the ADD platform for seamless registration.
Supports both OTA-enabled and non-OTA devices for a comprehensive device coverage
Access a continuously updated and extensive device repository for highly accurate device detection and seamless internet enablement across a wide range of devices.
Faster and accurate device configuration drives higher data usage and service adoption.
Simplified onboarding lead to higher customer satisfaction.
Automation and self-service capabilities minimize manual intervention and support costs.