Identify devices on the network based on triplet information and retrieve real-time device information including location, connection type, presence on the network, roaming and more. Device details can be used for configuration, troubleshooting as well as to promote new data services on subscriber devices.
After detecting a new device on the network, device management solution automatically pushes the right APN and configuration settings utilizing the right device setup method such as manual SMS setup guide, standard OMA CP over the air configuration, etc. It facilitates immediate service consumption and strengthens customer experience.
Just one time menu identification helps in resolving queries and increasing customer experience. Also, it helps to provide manual setup guide over SMS for devices that do not support over the air configuration process.
Solve VoLTE handset configuration problems by enabling over the air (OTA) configuration of operators’ service settings on a device. Device entitlement server helps telecom companies with a standardized way to authenticate VoLTE devices automatically and push settings to the handsets over the air to allow customers to utilize the services they are entitled to.
Context is the key to effective communication that drives best results. It is a DIY context aware campaign manager that helps you with actionable analytics based on Device Type, Network type, Network bands, VoLTE compatibility, Operating system and much more. These analytics help you take data driven decisions and create custom campaigns to send curated messaging.
Detect new devices over the network and remotely configure them to minimise customer support calls and reduce operational costs.
View real-time device analytics to make personalized recommendations to pitch customers for an upgrade in product or service, through marketing or promotional campaigns.
Ensure a hassle-free onboarding process to enable immediate access to entitled services, thereby increasing customer satisfaction and experience.