October 25, 2016
The rapid penetration of mobile devices has redefined the way businesses operate, creating new growth opportunities. Both consumers & employees get readily accessible information on their mobile devices, improving efficiency as well as satisfaction. With mobility spreading out to various different industries, businesses need to invest in professional, Enterprise Mobility Management Solution to reap the rewards.
Though mobility has transformed multiple industries, retail was one of the earliest adopters of enterprise mobility management. An inclination towards eCommerce and the need of the hour to deliver an omnichannel experience to shoppers fueled the retail industry transformation.
Use of mobile devices for work offers a competitive advantage to businesses, with mobility gaining traction in many industries.
- Supply Chain: Managing a supply chain is one of the complex parts of a business, where improvements in movement speeds have reached their threshold level. Here, mobility helps businesses improve the handling and transfer process. Implementing Enterprise Device Management helps reduce errors during goods movement, improve the traffic flow, and optimize operations in the warehouse.
- Hotel & Hospitality: Tourism highlights from WTO 2015 edition reported 5% annual growth rate of the international tourism sector. Increased use of mobile devices allows travelers organize and book trips as well as hotel reservations with ease.
Use of mobile apps reduces the need of customers to visit a counter and/or use a mobile device as a key to access the room allocated. Thus, mobility enhances customer experience in the hospitality industry alongside reducing the need of staff at reception.
- After-sales Service: Companies that offer field services to customers or end-users can reap multiple benefits by investing in enterprise device management solutions. Some of the environments where mobility can help include home delivery services, managing on-road technicians, and companies that offer deliveries to restaurants. Service providers can use mobile devices to take orders, validate deliveries, manage daily work orders, and do much more to improve efficiency & service quality.
- Financial Services: Businesses such as insurance, banking, & capital markets can deliver a better customer experience, while reducing risks & costs by enabling mobility. Additionally, financial service providers can also innovate their services by using mobile wallets, and other related programs.
- Health & Social Service: The main priority of this sector is to help and assist people, which needs to be supported by a number of administrative tasks. Creating a centralized information database, accessible through mobile devices helps increase the actual time spent to assist people and/or patients.
Availability of functions like medical data recording, transcription, and dictation on mobile devices helps save an average of 2-3 hours daily for each employee. On the operational part, Enterprise Mobility Management solution empower service providers to utilize stakeholders and medical staff expertise in the best way possible.
- Air Transportation: For airlines facing profitability challenges, mobility solutions help service providers improve efficiency. By replacing printed instruction manuals with mobile apps on employee devices, airlines can eliminate a huge amount of paper cost. Moreover, easy access to information enables flight officers take more effective decisions.
Thus, mobile devices allow businesses from multiple industries to improve, in terms of productivity, customer experience, and sales. The main reason why enterprise Mobility Management solutions are gaining traction is their capabilities, much higher than the conventional IT tools.
With many solutions available, you can test the efficiency & compatibility of the DeviceMax mobility management solutions to your industry needs with a Free Trial for 30 days before deploying a full-fledged solution.