Enabling Telecom Operators With Proactive Self Service & Agent Support
Provide effective self service and remote support to increase customer satisfaction and save costs
Request a Quote
Provide effective self service and remote support to increase customer satisfaction and save costs
Request a QuoteDevicemax provides solutions to industries including but not limited to Logistics, Field Support, Retail, Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), Internet Service Providers (ISPs) and more.
Our MDM & Lockdown solutions help in multiple use cases related to field operations and logistics.
One of our key value proposition is a rich repository of over 18,000 devices, that helps telecom & media providers to help customers in installation & troubleshooting related queries.
Our solutions are enabling enterprises in more than 25 countries to drive revenue, reduce cost and maintain high standards of security with an overall mission of setting up benchmarks for customer engagement & experience.
Resolve customer queries directly using self service solutions to deflect tickets at contact centers and increase CX.
A diversified portfolio of SIM and device management solutions that helps telcos to be future ready and increase ARPU.
Provide live visual assistance to customers and help them in navigating through troubleshooting steps to resolve device issues.
Provide remote support to reduce time to resolve issues faced by customers and increase CSAT.
Provide up to date information to help your team answer customer queries quickly and close more sales.
Global network operators
Device Guides
Countries
Years of telecom experience
