What is Unified Endpoint Management and How does it benefit enterprises? 

With the ever increasing number of endpoints such as smartphones, rugged devices, mPOS devices, laptops, tablets and more, security has become even more hard to achieve for enterprises. Managing the assets has become a challenging task. Therefore, the best way to ensure that all the corporate assets are managed and secured properly in a workplace …
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Location Tracking: How To Find My Device Using MDM?

Businesses such as logistics companies, retail stores, construction companies, and more have a large chunk of employees working from remote places according to business requirements. Thus, to make sure that all the field agents complete their daily tasks efficiently and accurately, companies need to provide them smart devices such as smartphones, tablets, mPOS, rugged devices. …
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MDM vs EMM: What is the difference?

Managing and securing corporate devices across organizational operations is more integral for business success than ever before. As the volume of confidential information transferred across endpoints for high level business operations is growing, the need to proactively manage corporate devices is also increasing. Therefore, leveraging a mobility management solution is crucial to monitor and secure …
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How Sim & Device Management helps telcos to deliver complete CX

With the emergence of digitization, telcos are observing an explosion of competition. Due to the rapid changes brought in by latest technological developments, customers’ requirements have increased. Moreover, with Covid-19 outbreak, people and businesses are shifting to digital means to manage their work load, which has given way to increased networking requirements. Consequently, to thrive …
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How Telecom Operators Can Increase Call Center Efficiency

It is rightly remarked, “The more efficient your business, the more profitable you are.”  Each and every day, call centers carry out hundreds of processes, right from handling customer interactions to training, attending meetings, etc. However, with onset of digital age, customer demands have significantly increased and if your call center is not keeping up …
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What is Mobile Device Management & Why it matters to telecom operators?

Historically, telecommunication companies have struggled to work on subscriber devices remotely. Moreover, waiting for too long to get queries resolved, leaves a negative impact on customer experience. However, MDM for telecom empowers operators to effectively and efficiently manage each stage of the customer lifecycle starting from provisioning the device with certified configuration settings and service …
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