At its essence, a parcel is more than just a collection of items; it embodies the sender’s emotions, hopes, and heartfelt wishes. When a gift is packaged, it symbolizes the sender’s desire to spread joy, even when they can’t be present. Consider the anticipation of unwrapping a carefully chosen gift-a moment crafted with thoughtfulness by …
Read More
The necessity of mobile devices is undeniable. While the benefits of mobile technology are widespread, access to these devices is only sometimes equitable. In low—and middle-income countries (LMIC), device affordability is one of the barriers individuals face. Device financing is crucial in bridging the digital divide and promoting financial inclusion. It provides equal opportunities and …
Read More
Comprehensive user-friendly device help guides have become essential for new devices with complex features. These device guides make it easier for the end users to navigate the complex steps and unlock the full potential of their devices. By offering step-by-step guidance, device specification information and troubleshooting tips, these device guides empower users to confidently explore …
Read More
Smart metering transforms the energy industry, revolutionizing how utilities manage energy consumption and distribution. Smart meters enable utilities to collect real-time data, monitor energy usage, and implement demand response programs. However, the successful deployment and operation of smart metering systems heavily rely on secure and reliable communication channels, where the SIM OTA (Over-the-Air) platform plays …
Read More
Roaming allows mobile devices to access network services while traveling outside the home network coverage area and a poor roaming experience can negatively impact subscriber satisfaction. Imagine being stuck in a foreign country with choppy calls, slow data speeds, or unexpected bill shock due to exorbitant roaming charges. This can lead to subscriber churn, where …
Read More
The advent of eSIMs has paved the way for developing smartphones and IoT devices that provide seamless services. The days of relying solely on your SIM card and the relevant service provider are long gone. With eSIMs, you can connect to any service provider effortlessly and quickly from anywhere. eSIMs have much more functionality and …
Read More
Providing great products or services is no longer enough for a telecom operator to earn customer loyalty. Most of the companies fail to attain customer retention as they become unsuccessful in providing solutions to customer queries. Therefore, to differentiate themselves from their competitors, telecom operators need to provide visual guides to increase customer experience. Visual …
Read More
Businesses such as logistics companies, retail stores, construction companies, and more have a large chunk of employees working from remote places according to business requirements. Thus, to make sure that all the field agents complete their daily tasks efficiently and accurately, companies need to provide them smart devices such as smartphones, tablets, mPOS, rugged devices. …
Read More
Digitization is compelling telecom operators to change their business models and adapt to the new market reality. Due to the rapid changes brought in by latest technological developments, customers’ requirements have increased. Customers today want instant support services. Therefore, to become successful in this highly competitive world, telecommunication companies need to provide a superior experience …
Read More
Mobile communication systems have continuously evolved through wireless technology innovation into 2G, 3G and then 4G to keep pace with ever increasing voice and data traffic. The primary goal of these networks was to enrich people’s life through communication. However, when it comes to 5G, it is not only about having a faster mobile network. …
Read More
Mobile devices empower today’s professionals to work remotely and conveniently with nothing but a smartphone or tablet in place. According to Statista, there were over 3.5 billion smartphone users in 2020. That number will most likely rise to 3.8 billion by the end of 2021. As the use of mobile devices rises, the need to …
Read More
The biggest goal of every telecom operator is to increase customer retention and gain competitive advantage. But how to do this? Customers ask questions of all kinds. They could be looking for: information, advice, help, guidance or more.. Thus, equipping your agents with the right support tools and devices is important. Doing so will improve …
Read More
