Providing great products or services is no longer enough for a telecom operator to earn customer loyalty. Most of the companies fail to attain customer retention as they become unsuccessful in providing solutions to customer queries. Therefore, to differentiate themselves from their competitors, telecom operators need to provide visual guides to increase customer experience. Visual …
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Businesses such as logistics companies, retail stores, construction companies, and more have a large chunk of employees working from remote places according to business requirements. Thus, to make sure that all the field agents complete their daily tasks efficiently and accurately, companies need to provide them smart devices such as smartphones, tablets, mPOS, rugged devices. …
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Digitization is compelling telecom operators to change their business models and adapt to the new market reality. Due to the rapid changes brought in by latest technological developments, customers’ requirements have increased. Customers today want instant support services. Therefore, to become successful in this highly competitive world, telecommunication companies need to provide a superior experience …
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Mobile communication systems have continuously evolved through wireless technology innovation into 2G, 3G and then 4G to keep pace with ever increasing voice and data traffic. The primary goal of these networks was to enrich people’s life through communication. However, when it comes to 5G, it is not only about having a faster mobile network. …
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Mobile devices empower today’s professionals to work remotely and conveniently with nothing but a smartphone or tablet in place. According to Statista, there were over 3.5 billion smartphone users in 2020. That number will most likely rise to 3.8 billion by the end of 2021. As the use of mobile devices rises, the need to …
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The biggest goal of every telecom operator is to increase customer retention and gain competitive advantage. But how to do this? Customers ask questions of all kinds. They could be looking for: information, advice, help, guidance or more.. Thus, equipping your agents with the right support tools and devices is important. Doing so will improve …
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With the ever increasing number of endpoints such as smartphones, rugged devices, mPOS devices, laptops, tablets and more, security has become even more hard to achieve for enterprises. Managing the assets has become a challenging task. Therefore, the best way to ensure that all the corporate assets are managed and secured properly in a workplace …
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In just a few years, the way mobile devices are used in a workplace has changed dramatically. The risks involved with the use of smartphones and implementing BYOD (Bring Your Own Device) policy at corporates has given rise to mobile device management solution. The software allows organizations to manage, monitor and secure all the enrolled …
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Businesses such as logistics companies, retail stores, construction companies, and more have a large chunk of employees working from remote places according to business requirements. Thus, to make sure that all the field agents complete their daily tasks efficiently and accurately, companies need to provide them smart devices such as smartphones, tablets, mPOS, rugged devices. …
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Managing and securing corporate devices across organizational operations is more integral for business success than ever before. As the volume of confidential information transferred across endpoints for high level business operations is growing, the need to proactively manage corporate devices is also increasing. Therefore, leveraging a mobility management solution is crucial to monitor and secure …
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