Devicemax Blog

November 11, 2022

eSim Provisioning: Everything you need to know

The advent of eSIMs has paved the way for developing smartphones and IoT devices that provide seamless services. The days of relying solely on your SIM card and the relevant service provider are long gone. With eSIMs, you can connect to any service provider effortlessly and quickly from anywhere. eSIMs have much more functionality and …
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March 4, 2021

Role of Visual Guides for Routers, IPTVs & IoT Hardware

Providing great products or services is no longer enough for a telecom operator to earn customer loyalty. Most of the companies fail to attain customer retention as they become unsuccessful in providing solutions to customer queries. Therefore, to differentiate themselves from their competitors, telecom operators need to provide visual guides to increase customer experience. Visual …
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March 4, 2021

Location Tracking: How To Find My Device Using MDM?

Businesses such as logistics companies, retail stores, construction companies, and more have a large chunk of employees working from remote places according to business requirements. Thus, to make sure that all the field agents complete their daily tasks efficiently and accurately, companies need to provide them smart devices such as smartphones, tablets, mPOS, rugged devices. …
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February 16, 2021

How Can Telecom Operators Provide Remote Assistance To Customers?

Digitization is compelling telecom operators to change their business models and adapt to the new market reality. Due to the rapid changes brought in by latest technological developments, customers’ requirements have increased. Customers today want instant support services. Therefore, to become successful in this highly competitive world, telecommunication companies need to provide a superior experience …
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February 8, 2021

Role of Device Management for Successful 5G Deployments

Mobile communication systems have continuously evolved through wireless technology innovation into 2G, 3G and then 4G to keep pace with ever increasing voice and data traffic. The primary goal of these networks was to enrich people’s life through communication. However, when it comes to 5G, it is not only about having a faster mobile network. …
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February 2, 2021

How To Choose The Best MDM Platform For Your Business

Mobile devices empower today’s professionals to work remotely and conveniently with nothing but a smartphone or tablet in place. According to Statista, there were over 3.5 billion smartphone users in 2020. That number will most likely rise to 3.8 billion by the end of 2021. As the use of mobile devices rises, the need to …
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January 25, 2021

How Can Telecom Operators Improve First Call Resolution (FCR)

The biggest goal of every telecom operator is to increase customer retention and gain competitive advantage. But how to do this? Customers ask questions of all kinds. They could be looking for: information, advice, help, guidance or more.. Thus, equipping your agents with the right support tools and devices is important. Doing so will improve …
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What is Unified Endpoint Management and How does it benefit enterprises? 

With the ever increasing number of endpoints such as smartphones, rugged devices, mPOS devices, laptops, tablets and more, security has become even more hard to achieve for enterprises. Managing the assets has become a challenging task. Therefore, the best way to ensure that all the corporate assets are managed and secured properly in a workplace …
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January 11, 2021

Cloud Based MDM: Why Is It The Right Choice For Your Enterprise?

In just a few years, the way mobile devices are used in a workplace has changed dramatically. The risks involved with the use of smartphones and implementing BYOD (Bring Your Own Device) policy at corporates has given rise to mobile device management solution. The software allows organizations to manage, monitor and secure all the enrolled …
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December 29, 2020

MDM vs EMM: What is the difference?

Managing and securing corporate devices across organizational operations is more integral for business success than ever before. As the volume of confidential information transferred across endpoints for high level business operations is growing, the need to proactively manage corporate devices is also increasing. Therefore, leveraging a mobility management solution is crucial to monitor and secure …
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December 22, 2020

How Sim & Device Management helps telcos to deliver complete CX

With the emergence of digitization, telcos are observing an explosion of competition. Due to the rapid changes brought in by latest technological developments, customers’ requirements have increased. Moreover, with Covid-19 outbreak, people and businesses are shifting to digital means to manage their work load, which has given way to increased networking requirements. Consequently, to thrive …
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December 15, 2020

5 Tips on Supporting Your Remote Workers with FSM Software

Monitoring and contacting field service workers is challenging.  Without the right tools, doing so can get costly and inefficient in the long run. If you’re struggling to support and manage your remote teams, it is high time to start looking into the various field service management solutions (FSM) for your business. These are software solutions …
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