Automatic Device Management

Detect new devices over the network and configure them over the air.

Features

Benefits

Devicemax

Reduce OPEX

Provide access to self-healing solutions including self-care applications, websites, AI backed virtual assistants, decision trees, etc, and empower customers to easily troubleshoot common issues, thus reducing operational expenditure as well as increasing customer satisfaction. Remotely configure new subscriber devices and reduce customer centre calls and costs.

Devicemax

Increase Revenue

Detect new devices on the network and configure them automatically allowing immediate service consumption. View real-time device analytics to make personalized recommendations through marketing and promotional campaigns. AI-powered chatbots also help to pitch customers for an upgrade in product or service, on the basis of their previous purchase history.

Devicemax

Enhance CX

Provide customers with a hassle-free onboarding process, enabling immediate access to entitled services. Enhance self-help options such as a self-care app, decision trees, visual how to guides and more to enable end-users solve issues on their own and increase customer satisfaction and experience.

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