Track & monitor your field force with Devicemax MDM

With each passing day, businesses are becoming more mobile and technology integrated, and this is changing the traditionally established workflow models of many businesses. However, there are many businesses that cannot survive without field force teams.

However, this comes with its set of challenges. It is difficult to control your field force as you are not with them physically. How do you streamline the operations that happen outside your office? How to know if they are utilizing the time and resources in the most effective way possible?

Therefore it becomes essential for businesses to focus on incorporating customized field force management software. This establishes a real-time communication channel that allows you to accommodate and utilize all the available information effectively.

Features of Enterprise Field Force Mobility

Real-time Device Tracking

Monitor device health status such as battery level, signal strength, memory storage information, data limit, APN, app updates, etc. Send alerts in case the defined threshold levels are met. Track real-time location of all the connected devices using GPS, mobile network and wireless WAN management capabilities.

Geo-fencing

Along with live location tracking capabilities, MDM solution is equipped with a geo-fencing feature that allows for defining a perimeter for the devices and restricts the use of devices outside a stipulated zone. Also, alerts can be sent to predefined email IDs if an employee moves out of the defined perimeter

Kiosk Mode

Lock down devices into kiosk mode to run a single or a small set of business-specific applications to empower users to focus on the intended purpose of device. Block social media applications, games, camera, gallery, music and all other entertainment apps to increase workforce productivity and reduce data consumption.

Push Content

Upload content remotely to devices such as documents, presentations, emails, policies, agreements, and more to enable users access enterprise data anytime, anywhere. Delete business files remotely from a device in case of any security breach to increase security of corporate data.

SMS Communication

In case internet connectivity is down or unavailable, MDM helps to communicate with end users over SMS. All policies, remote installation, troubleshooting, etc. can be done over SMS thereby providing users with real-time remote assistance and reducing the need for agent involvement.

Application Containerization

Create a dedicated space in employee-owned devices to keep business applications and files separate from personal data. Restrict screen capture functionality, copy/paste feature and file sharing access to prevent users from sharing confidential business data with others.

Notifications and Alerts

Get instant alerts regarding device battery level, data consumption, location based alerts, unauthorized access of devices, rooting attempts, etc and make informed decisions to secure corporate data. Keep mobile data always on to maintain the communication between server and MDM application so that end user’s day to day activities can be tracked.

Remote Lock/Wipe

Lock or wipe a device remotely in case of a security breach or if it goes missing. Complete data wipe deletes all the data from a device and resets it to factory settings whereas partial data wipe allows to delete specific folders from a device. Partial data wipe can be enforced on employee-owned devices when an employee leaves an organization.

Benefits of Enterprise Field Force Mobility

Employee Productivity

Equip devices with business specific applications and block access to social media apps, games, music, video, camera, gallery, etc to increase employee productivity and deliver high performance. Track real-time location of field agents and monitor routes followed by them.

Cost Optimization

Calculate the location distance covered in a day by field agents. This can be used to compute and manage costs incurred on the field. Troubleshoot device issues remotely to reduce support costs. Block social media applications, games and other entertainment apps to reduce data consumption.

Data Security

Restrict USB, bluetooth, screen sharing functionality, copy/paste feature, file sharing access, etc to prevent employees from sharing confidential data with others. Receive instant alerts regarding unauthorized access of devices and lock or wipe a device remotely to secure corporate data.

Business Efficiency

Push content, install applications, app updates, etc remotely to devices to streamline business operations. View device screen, take screenshots and provide remote assistance to employees in need of technical support to reduce equipment downtime. Monitor device health status and send alerts in case defined threshold levels are met.

BYOD Support

Create a separate work profile on employee-owned devices completely dedicated to business files and applications. Restrict data flow from in and outside the work container to prevent employees from sharing corporate information with others. Delete enterprise data with partial data wipe feature in case an employee leaves the organization.

Field Force Mobility